The CAD designation, awarded by IBCCES, is given to communities where key stakeholders in the travel, hospitality and recreation industries are trained and certified to better serve autistic and sensory sensitive individuals. The MBCC has achieved all requirements and trained employees to receive this certification.

The MBCC become a CAC through IBCCES by training at least 80% of guest or public-facing staff in autism and sensory disorders through IBCCES. The process included an onsite review, as well as the creation of sensory guides following in-depth recommendations for attractions and interactive spaces. 

The IBCCES offered industry and position-specific training, as well as professional credentials to employees at the MBCC. Depending on an employee's position within the organization, their training was focused on guest service in a recreational space and building empathy and understanding of what visitors with autism may need.

The training and certification provided by IBCCES are specific to industry and position. For the MBCC, employees were trained to better understand what autism is (and isn’t), how to empathize and understand how autistic individuals experience the world, communicate more effectively, and be aware of common sensitivities and concerns in a recreational environment.

The purpose of the training and certification programs offered by IBCCES are to ultimately improve the experience and outcomes for individuals with autism and other related disorders when visiting the MBCC.

Our focus is on building understanding and empathy, as well as improving processes and options for individuals with these needs, and ensuring employees have appropriate tools and strategies when engaging with a neurodiverse population.